Return Policy

All of our items are made to order, which means we cannot accept returns or exchanges for reasons such as incorrect size, color, or change of mind.

However, if your item arrives damaged or you receive the wrong product, we will gladly offer a replacement at no additional cost.

Please contact us within 14 days of delivery with a photo of the damaged item and your order number so we can resolve the issue promptly.

📩 Email us at: jen@countrygirlproductions.com

Return Policy for Digital Products

Due to the nature of digital downloads, all sales of digital products are final.
We do not accept returns, exchanges, or cancellations once the file has been accessed.

However, if you experience an issue with your file (e.g., corrupted file, wrong version, or download issues), please contact us within 7 days. We're happy to help troubleshoot or provide a corrected file if applicable.

📩 Email us at: jen@countrygirlproductions.com

We are not currently required to collect U.S. sales tax.

Buyers are responsible for any duties, taxes, or import fees.